My account & password

How do I change my password?

If you are logged on, you can change your password by going to your profile picture on the top menu bar > My Account > My Details > Change password. Or if you have forgotten your password and are unable to log onto the site, you can get a new password here.


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I have forgotten my password, how can I retrieve it?

You can obtain a new password by going to: https://go.12wbt.com/password/reset

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Logging into your 12WBT account with Facebook

On the 12WBT log in page you now have the option to log in with your Facebook account. Logging in with your Facebook account is completely optional and is there for your convenience (a few less usernames and passwords to worry about). Even better, it will automatically take you to your 12WBT Homepage if you are already logged in to Facebook on the device you are using.

Don’t worry, logging in this way does NOT link your 12WBT My Stats and info to your Facebook account in any way and it will not alert your friends you are logging into your 12WBT account – it is simply just another way to access your 12WBT account. You will come across the following question;

 Loginwithfacebook1

Select 'Okay'. 12WBT will not do anything with your public profile and friend list information. You will then be prompted to this question;

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Select 'Skip'. 12WBT will never post anything to your Facebook or use information from your personal description without your permission.

If at any point you would like to unlink your Facebook account, this can easily be done on the 12WBT site. Simply head to your profile picture (located on the top right of your menu bar) > My Account > Facebook and click on 'Unlink Account'.

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