FAQs for Crew Admins

How do I find out about Crew Events and News?

Crew Admins can stay in touch with all the latest 12WBT news and events by signing up to our crew directory: https://www.12wbt.com/crews/list-my-crew/

A Crew member has broken our House Rules, what should I do?

We recommend that you delete any posts that violate any of the House Rules as soon as possible. Facebook has some great FAQ’s site for Group Admin Basics, providing details on what to do with notifications and how to remove posts: https://www.facebook.com/help/418065968237061/

We also recommend that you reach out to the member and let them know that they have broken the rules and remind them that you want the Facebook Group to be a safe and supportive space. You will find most don’t mean to break the rules and it may be a simple misunderstanding. If you are ever unsure about dealing with bad behaviour in your Facebook Group, please email us at support@12wbtsupport.com

Is it mandatory to use the 12WBT House Rules and Welcome Note on my Crew Facebook Group?

It is not mandatory, however if you would like to be included in our Crews Directory and receive our Crews Newsletter with access to exclusive Crew competitions and events then we ask that you include our House Rules and Welcome Note as part of your Facebook Group.

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